Entering a 24 Hour Fitness gym is toxic from the moment you open the door. Date of experience: February 22, 2023 Useful Share Reply from Planet Fitness 4 hours ago Hey, friend, thank you for taking the time to leave us a four-star review! On June 1, they decided to close that location PERMANENTLY. If a customer is upset for a valid reason it does not give staff the right to insult, use racial slurs (as was also done to me on a separate occasion), or laugh at a person for how they look. Cantu said no ones rushing in right now because of COVID-19. The place is kept clean. Is 24 hours on weekdays, but would still like flexibility to go before 7 a.m. or after 7 p.m. on weekends. When you use the gym, pay close attention to the condition of the equipment, bathrooms and workout rooms. To learn more about ChatGPT and how we can inspire students, we sat down with BestReviews book expert, Ciera Pasturel. Prices starting as low as $10 a month. My wife and I use the 30 Minute workout area 3 times a week. Open all the time designed to get you fit and healthy ABOUT US 24 hour gym lets you work out when you want to work out. Ive found a new fitness home at Planet Fitness McCandless. In order to safeguard you and ensure helpfulness and relevance, our compliance team manually assess every customer review before it goes live. The second week after joining, the seat adjuster knob disappeared (on machine#6). Alana G., Club Hours Monday: 5:00 AM - 10:00 PM Tuesday: 5:00 AM - 10:00 PM Wednesday: 5:00 AM - 10:00 PM Thursday: 5:00 AM - 10:00 PM Friday: 5:00 AM - 10:00 PM Saturday: 7:00 AM - 8:00 PM Sunday: 7:00 AM - 8:00 PM Holiday Hours Plans and pricing Get high-quality fitness at an affordable price. LA Fitness Review: Is It the Right Gym for You? Layton, UT, Verified Reviewer. Im happy with the way the air kicks on to keep the room from becoming stuffy. Have a great day, and we'll see you around at our Planet! Su. Close-contact businesses are sweeping into their new normal. You need childcare when you work out: The club allows you to drop your kids off for up to two hours at their Kids Club babysitting centers. This company steals money from good people. Write down any questions you have after you read over it. Your only defense is to turn up your earbuds to the highest possible volume to try to cancel the noise out. That's why we're committed to providing well-maintained and comfortable facilities along with an excellent team of caring staff! We will help you understand how this gym could be a good fit for you through the in-depth analysis we present in this review. When will 24-hour fitness gyms go back to opening 24 hours a day? The hours they are open are busier than ever making it harder to workout with the comfort of no one watching you. 24 hours. Have you let our club management know about your concerns? etcmore noise and 6 minutes later, "Hi Everyone, Kathy Ho, 24-GO, 24-Life, 24-Shop"etc. Hi there, Hillary! The tour was finished in in about 5 minutes. etc. All Planet Fitness locations in your state New Jersey (NJ). I have never joined a gym before. The topic of this video has been processed in the spirit of this goal. Thank you so much for your kindness! And the home of the Judgement Free Zone. Everyone is able to do their own workout & feel good about it. 0 have signed . The facility is clean, well lit, staffed by friendly associates and managers, and the music is not blasting. They sold us all on the idea of a judgement free zone, and inexpensive memberships that can be great for anyone. He said, I have friends at other health clubs here in town and they all say yeah its hurting business.. It not only has the lowest membership fees but their cancellation fee is only $58. Active is the lowest club tier and Ultra Sport is the highest. Gym is clean, front desk not very friendly but that's fine with me I am not there for them. We have a zero-tolerance policy for fake reviews, and companies cannot control or alter any reviews at any time. Call or go online now for 4 months for $99. Club Hours Monday: 5:00 AM - 11:00 PM Tuesday: 5:00 AM - 11:00 PM Wednesday: 5:00 AM - 11:00 PM Thursday: 5:00 AM - 11:00 PM Friday: 5:00 AM - 11:00 PM Saturday: 7:00 AM - 8:00 PM Sunday: 7:00 AM - 8:00 PM Holiday Hours Plans and pricing Get high-quality fitness at an affordable price. I went on maternity leave in September of this year and my doctor told me in August that I could no longer work out. We strive to provide a well-equipped and accessible facility, so if you have any equipment suggestions, definitely run them by the home club manager! Have a wonderful weekend~. While reviewers didnt always specify which fees they question, theres a good chance those fees were the annual fee and the start-up fee for no-contract memberships. Remake Planet Fitness 24 hours again. It's now been over 2 weeks and it's not fixed. In doing so, we are taking a number of steps to protect the health and well-being of our team members and members, which include enhanced cleanliness and sanitization policies and procedures, physical distancing measures, reducing physical touch points in the club, and more. Awesome members like you are the reason we do what we do. This is a deplorable and very toxic environment and I would strongly recommend anyone to stay clear of this toxic environment. Hey Eric,Thank you for informing us of the damaged equipment at your home club. Others are open 24 hours Monday-Thursday, with varying hours Friday - Sunday (like 12 . Youll see athletes coming in and retuning equipment that theyve been using over the past several weeks, said Iron Tribe Fitness Operations Director Matt Wheeler. One of the girls reactivated in a negative way to me looking at her. Even the smallest of gyms are struggling to survive. They also claim to provide "unlimited access" to all Planet Fitness members, but that unlimited access only applies to their limited hours. Their turnover in staff and personal trainers was amazing. Clean, spacious, and good quality equipment. I feel like I'm stumbling along trying to use the various machines and unsure if I'm using them correctly. James D., Overall, it is good. Clean , staff is friendly.At others I have been in the staff is more proactive seeing that black rooms have have protection at all times and they are constantly in the front and the back cleaning machines and beds and etc in the back.This is not a negative approach,rather a positive approach to make it better than it is already. Roseville, CA, Verified Reviewer. This will help you avoid surprises about old equipment and/or unkempt locker rooms and other spaces. By And, I do not believe the crowd meter is accurate. The gym is a good value; however, not an ideal gym for someone looking for heavy weights or free weights. Exceptions to this rule are rare. , Strong winds blow tree down on carport Huntsville, More lawsuits possible in Jack Daniels barrel house, TN democrats frustrated with abortion-measures delay, Two EF1 Tornadoes Confirmed in Jackson County, Flood Warnings in effect through the weekend, Judge denies Mason Sisk supression request, ADEM announces new group to study response to fire, Shooting under investigation in Huntsville, Do Not Sell or Share My Personal Information. An Overview of 5 Popular Gyms and How to Choose the Best Membership, Amenities in top-tier clubs are industry-leading, Option to sign up for month-to-month contracts, 12-month contracts are tough to get out of, Some low-tier clubs lack amenities like child care and pools, Monthly membership fees at most locations: $31.99 to $56.99, Cancellation fee: Remaining months on contract, Monthly membership fees at most locations: $36.99 to $61.99. There are to many cardio items on the floor. Ours have been back to 24hrs for a bit now. Wheelers team allowed its members to borrow equipment so they could workout at home, but they didnt reopen Monday when the amended Safer at Home order took effect. You can stay & be as slow as necessary for you to complete your workout. I have to find other exercises to do while waiting for a specific weight equipment to become available. Your neighborhood gym in Union, NJ. Thanks for being part of our Judgement Free Zone! We're so happy you're enjoying your experience with us. Space people bring free weights in there and do not follow the directions of leaving the machine after they are done their workout. If there's anything we can do to make your PF experience even better, please give our front desk a ring or stop by to speak with a member of our team! They STOLE that money upfront from how many members? I'm uncertain at this time if I'm going to continue my membership. I hope they stop it. Five girls behind the counter stopped me and said there was a problem with billing! Remake Planet Fitness 24 hours again. We're sad to hear you had this experience during your last workout with us, Benjamin. Verification can help ensure real people write reviews about real companies. Lakewood, CO, Verified Reviewer. The worst gym I ever signed with. Membership here is only for someone who enjoys car commercials and PBS beg-a-thons. We strive to provide our members with tons of equipment and if any equipment is broken, our managers are known for placing maintenance orders so damaged equipment can be repaired ASAP. If I could give them 00000 stars I would. Thank you. Th. Thanks for sharing the PF love! Directed to the website for resolution - no one contacts you back. Its got me up and moving and I look forward to going each day.The staff are always professional and polite. I told him that it was not possible because I live 600 miles away in Portland, OR. Even though this is a 24 hour gym, he said it will operate from 6 a.m. to 10 p.m. for now. I love going to PF on Wednesday evenings to work out with Chris in the Merrick,NY location. Companies can ask for reviews via automatic invitations. Everyone pretty much keeps to themselves so very true to no judgement . They need to inform their staff and members on this indefinite change of hours, and either change it back or adjust membership fees accordingly to account for the now limited access. Here are 8 tips for writing great reviews. Steve G., By Many ab machines but limited calf machines, one of which has been in need of repair for weeks now. Beaverton, OR, Verified Reviewer. etc. I chose basic and im 100% satisfied.The staffs extremely polite, courteous and Helpful.Its worth the Value - I have a health issue so i havent lifted in 4 years but thats changin and im making my comeback at Planet Fitness, We are proud to have determined members like you, Pete. Found this post in 2022. We hate hearing you feel this way, Jen! Corporate unclean, only care about profit, By Frankly, I should pursue a lawsuit for the discrimination against my son but no amount of money can erase the image of the tears in my son's eyes as he humbly walked away. Otherwise, it is affordable and location is great. 24 Hour Fitness classes offer just about every type of workout youd need at various phases in your life, from high-intensity interval training to workouts designed for older people. Just joined planet fitness to take my workout to the next level. "Were we going to get a rush like New Year . LA Fitness sets itself apart from competing gyms by offering pools in nearly every location as well as child-care facilities that watch your kids while you work out. This material may not be published, broadcast, rewritten, or redistributed. Join now! I cried for my son that day I encountered this treatment as he also cried and said, "Mom, can we please leave now and I never want to come back to this place.". In fact they dont even look up from what they are doing when you walk in/out and could not be bothered to act on any issues let alone be proactive. It is clean and well taken care of, the equipment is diverse with machines, free weights, bikes, etc. Now more than ever its important to stay active, in order to stay healthy, and we look forward to safely and responsibly welcoming our members back to Planet Fitness. By I recently left the new Crunch Fitness up the road because it was filthy from day one, the music was too loud, the lighting was too harsh and the associated were generally unfriendly. Obviously, I am older and out of shape, but l was given little instruction, attention, or encouragement. By Hi there,We completely understand your frustration and thank you for bringing this to my attention. Kimberly M., Thank you for allowing us to play a part in your fitness journey and for taking the time to share your positive feedback. There are some frustrating things like the spray and paper towel to wipe down. 24 hours. The gym could remove a quarter to half of the cardio equipment and get more weight equipment. I love the adults-only policy, sorry high school kids, but the adults take care of the facility and equipment and respect other members. review; add location; contact; . Some machines can be intimidating to use but because they are set in certain area it makes me feel more confident to use them. Gym and staff are amazing, however i struggle a lot with guests who hog the equipment and are not willing at least to alternate, I understand rest periods but theyre on their cell phones just wasting time ON the machine not letting other guests train. 24 Hour Fitness is most like LA Fitness because it offers similar free classes, child care at some locations and locks you into your 12-month contract. My guess is that state limitations in your area are affecting them. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Only problem I have is the 30 minute workout. It was like that before, 24-hour fitness wasn't always open 24 hours, I remember when I lived in San Diego, two locations closed at 10pm. More noise, "Hi Everyone, Kathy Ho, 24-GO, 24-Life, 24-Shop"etc. I tried to get credited back for wrong charges and being charge for the month when the gym was closed for Covid. John G., John K., If you live in a city with 24 Hour Fitness and LA Fitness, your choice could be tough. AskAbout.video/articles/Will-Planet-Fitness-ever-be-24-hours-again-221025----------Our main goal is creating educational content. In accordance with local officials, we have worked closely with the franchisee in the area and expect to reopen our locations there at the end of May with more to follow. We had already set our equipment returns.We already scheduled a cleaning service with the spray cleaner to come in.. They include the standard lineup of fitness- and dance-focused programs: You can find out which courses your local club offers and when they take place by calling the club or going to the clubs website. etc. If required by education, we may also present a detail of the topic that may be objectionable to some people. Active and Sport clubs will cover the needs of the average gym member. If there's anything we can do to make your PF experience even better, please give our front desk a ring or stop by to speak with a member of our team! Finally, if youre on a limited budget, Planet Fitness is the smarter choice. They just switched to rap a month ago or so, but that really offensive most of the time. The national office told me I had to deal with Citrus Heights. I have concerns about a person that is using the massage chairs as their sleeping quarters for hours at a time. Machines is basically pretty useless. At PF, we always strive to ensure our members can enjoy their workout experience to the fullest! Mo. All just $10 a month. We mention it every time we work out. By People with mental struggles are not crazy, they are special and endearing but some staff at 24 Hour Fitness see them as targets because they themselves lack compassion and understanding. This place deserves to fail. By We just did that an hour ago. Anytime Fitness locations focus on providing members with a tight-knit gym community that is more relationship-driven than bigger gyms. Tu. He was inflexible. Bottom Line: No, I would not recommend this to a friend, The staff and their lack of understanding, The manager needs training on customer service to start with, You can't make rules and don't hold yourself to the same standards, Shower area is hazardous as the floor is always wet, By 24 Hour Fitness will be a good fit for you if: You want a luxury gym experience: The companys Ultra Sport gyms have incredible amenities. I joined the Langhorne PA location 2 weeks ago and it doesn't live up to the Planet Fitness advertised offers. OK, so I'm out $35, but they have 430 locations in the country. I had already paid March dues. With no refund of a full month's dues. I felt very uncomfortable so I dropped my membership immediately. Weights are always clean. Planet fitness has a great atmosphere. etc.". etc. If there's anything we can do to make your PF experience even better, please give our front desk a ring or stop by to speak with a member of our team! 24 hours. The music isnt overwhelming loud where you cant listen to your own with earbuds if you wish. 3105 Route 38, Mt Laurel, NJ 08054. Gym in Edison, NJ | 561 US Hwy 1 | Planet Fitness Edison, NJ Club info 561 US Hwy 1 Edison, NJ 08817 United States Get Directions (732) 339-1730 View Club Schedule Club Hours Monday: 24 hrs Tuesday: 24 hrs Wednesday: 24 hrs Thursday: 24 hrs Friday: 12:00 AM - 10:00 PM Saturday: 7:00 AM - 7:00 PM Sunday: 7:00 AM - 7:00 PM Holiday Hours The machines are Excellent and Clean. Hey, Jeff! I had a baby, and they took advantage of my situation. I love the functional tracing room to mix things up and not get bored . Furthermore, you have an opportunity to build new relationships with people in your class. Open all the time designed to get you fit and healthy! I was hoping that planet fitness would have the abdominal machine that wraps around your should and arms from the side and not from the top. . This is a huge benefit if you live in an area where bad weather is common and may keep you from driving to the gym. The following chart shows you a comparison of each tier: If your workouts require a pool or basketball court, youll need to find at least a Sport club. Anytime Fitness Review: Is This Gym Membership Worth It? Fr. If your goal is to join a gym with a diverse class line-up that will grow with you as you find your niche in the workout world, 24 Hour Fitness is likely to meet your needs. The word "crazy" is a trigger for my sweet and loving son who had an episode as a result of this employee's uncalled-for action. Many Planet Fitness locations are open 24 hours every single day during regular/non-holiday times of the year. My location, Coit & Campbell Dallas, TX, closed on March 1st by state law re coronavirus. I learned more from the other club participants than from the staff member. Blink Fitness Review: Is This Gym Worth It? Only the best for members like yourself! Hidden Fees: Consumers, no matter which gym they joined, complained of hidden fees or charges they didnt expect. Im really happy joining Planet Fitness. Planet Fitness is treating its valued members unjustly and disregarding the importance of accessible fitness that they so often preach. Instead, they seek to usurp their authority onto those that are different and seem weak or inferior to them. So people have their designated area with plenty of space around them where they know theyre going to be safe and socially distant.. 24 hours. Roro T., 24 Hour Fitness' strength lies in its tiered approach to its clubs. Are you kidding me now? We're so happy to hear that you found your new home away from home at our McCandless club! Ketia Daniel, founder of BHM Cleaning Co., is BestReviews cleaning expert. We are so happy you're enjoying your experience with us. I was told to call the national office at 866-308-8179. We havent has a chance to do it yet, but we got some pretty good tape that we are going to be marking six square foot boxes, said Wheeler. Dont fall for any special they offer. And thanks for the five stars! What sets the gym apart from the competition is the way it organizes its clubs into four separate tiers according to the extent of their amenities. I am hurt to my core that an employee would label my schizophrenic son "crazy" because he made a mistake and entered the wrong door, which he apologized for. He is very courteous and points out what you are doing incorrectly and praises you when you get it. We hope to continue providing a positive and welcoming environment for you in the future! This is an email from the Planet Fitness media relations team about gyms reopening in our area. It is clean and the staff is excellent. My location here in St Petersburg FL is 24 hours. The 30 min circuit was a great start and the app has everything you need to get going on machines . However, its not a guarantee that your local club will have babysitting. Local gyms say theyre doing more than that. Thank you for sharing your positive experience at Planet Fitness, Patty! All Rights Reserved. It's been 2.5 weeks. Trainor awesome. But thank you for being honest and providing awesome feedback! Tons of cardio and strength equipment. Ive been a member of another gym in Lubbock & it seemed to be more for body builders. Sa. As long as staff and management are aware of the problem, then it is on the list of repairs; Please know we take broken equipment concerns very seriously, as our members' safety is of the utmost importance. The majority of Kids Club services are at Active, Sport and Super Sport facilities. This is a bit ridiculous, especially for a brand new facility. We encourage you to reach out to our management team, so we can address your concerns. They sold us all on the idea of a judgement free zone, and inexpensive memberships that can be great for anyone. After months of paying my bill and finally getting to work out for 1 hour a day only, I got flagged yellow today at the front door. We use dedicated people and clever technology to safeguard our platform. . Cantu is looking to add sanitation bottles at every machine. People, I urge you to enter at your own risk, but don't say I didn't try to warn you. We interviewed our tech expert, Jaime Vazquez, to learn more about accessible smart home devices. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Copyright 2023 Nexstar Media Inc. All rights reserved. Here one week, gone the next. We appreciate your feedback. They'd be happy to address any and all concerns you may have so our Planet can get back to being awesome! They have been in those chairs ( alternating at each visit ) every time I have been there. We're committed to providing a high-quality experience for our members, and we're glad that we exceeded your expectations. In northern Indiana. Ingrid M., I was on the phone with Employee #118515 - Sarah S. I received a copy of the sales receipt from the Citrus Heights - Club 00523. Difficult to Cancel: Many people have a hard time canceling their membership. It is just offensive. If TRX, squash, a sun deck, and or volleyball are non-negotiable, youll need to find a Super or Ultra club. Sorry I've joined at this location and will be canceling and joining another. Discover thousands of square feet of premium strength and cardio equipment, turf zones, TRX, weightlifting and more - open all night, every night, so you can work out whenever it fits you. I called and talked to the Citrus Heights general manager, Andrew. We hope to see you soon! I have been going to 24 Hour Fitness in Layton, Utah for about 6 months and it fits my needs. Planet Fitness low monthly fees and its focus on helping people feel accepted and comfortable in their gyms make it a popular choice for those who are working out for the first time. Thank you for choosing us to get fit with! Finally, sign up for a three-day pass to the club in your area. This will help avoid possible confusion or frustration about charges you may not have noticed when you signed up. They have a variety of classes to accommodate. The same person taught the classand pretty much ignored me. The last representative that I spoke to said that the refund was being processed and I should have it in 3-5 business days. This noise is punctuated by 24 Hour advertising that repeats on a 6-minute interval 24 hours a day, every day. The 12-month contracts are ironclad; you cant get out of them unless you have a doctors note verifying a condition that bars you from working out.
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