The results in the connection being redirected to BT servers where the Plusnet username is thrown out and the page redirected to the BT trouble shooter. If you're an existing customer with a different BT router don't worry you can upgrade to Complete Wi-Fi and get everything you need, including a Smart Hub 2, sent out to you. Whilst the cause is not known (a mains surge/brown out is suspected) it is not unknown (but rare) for the username and password to revert to the default BT ones. This needs to be connected directly to the Openreach modem (ONT) with the supplied red ethernet cable. Connect everything else to the R8000. If you still have your old hub set it up as a wireless access point and connect your Amazon device to that. After a factory reset both bands have the same name but as I described, any attempt to edit causes the router to try to enforce a -5 suffix. BTW, the image you posted won't be public until a mod approves it. After resetting the BT Smart Hub 2 router your username and password will be reverted back to factory defaults. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. Forwarding some ports for Company of Heroes 3 can help improve your online connections and let you connect with more players. Save. BT Smart Hub 2 comes with 2 DECT antennas and integrated support for Ultrafast broadband (G.Fast and FTTH) as well as Complete Wi-Fi compatibility. Blue means it is ready to go. This is called opening a port or port forwarding. A regular mistake made is to plug the DSL cable in before instructed. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips, Positioning your Hub to get the most from your wi-fi, Download the Business Smart Hub user guide. 25-08-2022 This will have a standard BT socket on it so a standard telephone will still work (but only if it is a tone (MF) dialling phone). on I apologise for sounding sceptical but this is the first time that I have heard of this. The light on the left of the Hub will flash blue. I include this as some devices have problems with them in sync. The setting procedure for the Smarthub and Smarthub 2 are the same. Our newsletter is packed full of tips and advice, the latest offers and exclusive deals you won't find anywhere else. If your BT Smart Hub 2 router is still running the affected firmware (V0.26.03.01286) then please get in touch with BT directly. Since December 2018 BT have been effectively loaning Smarthubs to their customers and now charge if they are not returned at the end of a contract, Consequently Smarthubs sold as new are more than likely better described as unused. It is suspected that the cause is that some devices flip flops between the two and either wont connect or have drop outs. Hello folks, yesterday I installed pi hole in a raspberry pi Zero W and everything worked perfectly when I was using manual IP address but got several issues when using DHCP. I suggest you start a new thread asking specifically for a way to use 5 static IPs. Turn off the BT WiFi. Not anymore. Turn everything off. Using the BT Hub Manager How to Open a Port in Your Router for Gran Turismo 7. How to open the Hub Manager Open a new web browser Type 192.168.1.254 into the address bar This will open the Hub Manager If you want to make any changes to the hub settings, you'll need the admin password. 22h35, on The default setting is to merge the two together so you see only one network name. https://business.forums.bt.com/t5/Archive/Static-IPs-and-TP-Link-W9970/m-p/76515#M24137. Don't try to open your devices or power adapters. Used BT Home Hub 2. Please contribute if there are any downsides for this suggestion as for me, was the only way to make the Pi-Hole work together with the Smart Hub 2 provided by British Telecom. Take a small pointy object (a toothpick or a . These are specifically sold to operate through the Hub - no connection to the copper wire. In order to do that, open the web page for the configuration of your router (usually 192.168.1.254) and click on Advanced Settings and My Network (the password the hub is going to ask is written on behind it). However as soon as I changed the network name for the 2.4GHz band, the 5GHz band immediately changed to -5. If you've turnedSeparate Bandson, you'll be able to select the channel for each band. If there are any unfamiliar terms youd like a more in-depth explanation of, check out our jargon-busting guide. Once you've entered that address you should see a screen like this (yours won't have the blurry bits): However, to fiddle with Settings or Advanced Settings you'll need to jump through another hoop. As I said though, there isnt that option or Id have chosen it! Otherwise, choose either TCP or UDP as needed. Announcements, Guides & Community Updates, https://community.bt.com/t5/BT-Devices/Smart-Devices-Only-Work-on-2-4-GHz/m-p/1903131#M6951, BT Smart Hub 2 Port Forwarding Manual settings. Web admin interface of the BT Smart Hub 2 router. Thanks Baldrick1 for your advice and the steps to go through. Debug token attached, Issue with yahoo adverts not blocking with BT Home home hub 2, Using PiHole with IPv6 and BT Smart Hub (or "static" IPv6). After this procedure I released and renewed my DHCP address by going into a command prompt and typing: We recommend that, you unplug the power and phone line cord during, If you've got a pacemaker please check with your, Radio signals from this product may cause, The BT Smart Hub 2 contains code that is covered by, In accordance with the GPL, BT has made the, Radio Equipment Directive Declaration of Conformity, Hereby, British Telecommunications plc declares, that the radio equipment Smart Hub 2 (model, number GRV9517UAC34-A-SA) is in compliance, with Directive 2014/53/ EU. The image below shows an example of this. Connect the cable to the hub's power port, plug it into the wall and switch it on. IP address My reading of your linked post is that it is from someone who wanted to use different SSIDs for the two bands without having -5 automatically added to the end of the 5GHz band. The micro filter has a broadband socket for the hub and a phone socket for your landline. The primary DNS was a IPV6 address. I could insert the PlusNet name in front of the -5 which gives me split bands but I can't remove the -5. This topic was automatically closed 21 days after the last reply. How do I do that? How do I use my Smart Hub as a modem only? Under IPv4 configuration, change the Subnet mask to 255.255.0.0. BT Smart Scan technology You can switch the Hubs DHCP server on and off. Make sure that it is necessary though, before opening a port, because you are effectively creating a pinhole in the firewall portion of your router that could lead to malicious traffic on your network. Some things to keep in mind is that it is sending ALL the traffic your BT Hub receives to your Xbox one, so just keep that in mind, and also it might take up to 30 minutes or more for your NAT to change and what I recommend doing is to going in to the Network Settings on your Xbox one and going in Offline mode for 5 Mins and see if your NAT has . away from radiators, window sills or. If you factory reset the hub before you set it up I would have expected the two bands to have been synchronised by default. Click on either of those tabs and you'll be asked to enter the router's admin password. If you want to use your Hub as a modem only and connect another router to use as an access point, then you might want to disable this. Port Forward - Apps (VNC, Remote Desktop), Port Forward - Internet of Things (SmartHome, MQTT), Port Forward - Media Servers (Plex, Emby, Jellyfin), Port Forward - File Sharing (Torrent, DC++), Port Forward - Game Servers (Minecraft, Rust), Find your router's IP Address in Windows 11, Find your router's IP Address in Windows 10, Find your computer's IP Address in Windows 11. How do I control the time when devices can access the internet on my Smart Hub? You get a router free with any BT broadband deal, although the router you get depends on the deal you choose. The first shows them as independant bands, the second shows the two bands as both switched on and synchronised. Thanks for your howto posts! 07:01 PM, That is exactly what I did, and the message that appears is "These IP settings are not valid on the BT business smart hub". Click on the button that says Show IP Address. Regularly check that objects don't cover any parts or, When not in use, store in a dry place and away from. If you are worried about security then simply add a couple more characters to your password. This is an important step that keeps your ports open even after a reboot, power outage, or another type of device or router disconnect. don't put in cupboards or, behind sofas) and don't block any vents with objects. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. You can see it but I only see a yellow triangle. BT Smart Hub 2 features advanced filters They filter out interference that can negatively impact on Wi-Fi performance. Thanks I think you've just saved me 100! 1800000. BT Smart Hub 2: Specs Supports ADSL, ADSL2, VDSL2, G.FAST Analogue phone port 2.4GHz 3 x 3 MIMO 11n, 5GHz 44 MIMO 11ac 4 gigabit LAN ports 2 x USB 3.0 ports DECT base station 7 Wi-Fi, 2 DECT antennas USB 2.0 port Wall mountable: No Author: Mark Pickavance, Contributor Mark is an expert on displays, reviewing monitors and TVs. The original instructions still work fine but the following should be noted: Moderator and CustomerIf this helped - select the ThumbIf it fixed it, help others - select 'This Fixed My Problem'. The first thing to do, once youve taken everything out of the box, is to connect your Hub to the master phone socket. There is no advantage in having the Smart Hub 2 unless you want to use it with the extra disk (s) You would be better to continue using your old home hub. None - anyone can connect to your wireless network without entering a password. Its not possible to do this on the Smart Hub 2, as its designed to work with the black complete wifi disks. Recommended - Our free program will setup a static IP address for you. Then press the power button on the back of the Hub. California Residents: Prop 65 WARNING. Note: If you have changed these numbers in the past, you will need to enter in the those values. Connect to the web management interface First, you need to connect to the router's web management page, so that you can change the settings that you want. To help with confusion, we have simplified this step for you with this link: Login to your Smart Hub 2 Router. - edited You should see a box similar to the one shown below. Seems it's a known issue but here is a solution: Solved: Smart Hub - wifi network names problem - BT Community. The Smart Hub 2 might be the new kids on the block, but there are still a number of other BT routers out there. With BT access controls you can manage how your device accesses the internet during certain times of the day. on The BT Smart Hub is an unassuming router that builds on the Smart Hub 5's design. Channels Your Smart Hub automatically scans for the best wireless channel. I use a BT Smart hub as an additional AP, but it won't work as the router with VM hub in modem mode - I use a third party router insteadBT has FTTP and FTTC hubs, they exist on the Smart Hub 1 and Smart Hub 2 models. Summary of Contents for BT Smart Hub 2. If an engineer is required to get your BT broadband up and running, they will also set up your router for you. We think that forwarding a port should be easy. Note that the admin password will not change and it will revert to the original settings after a Factory Reset. Open Port Checker is the only online port checking tool that has Guaranteed Results. Testing BT Smart Hub does not accept you changing the DNS servers hence you have to manually deactivate the DHCP on the router. Port Forwarding for Call of Duty: Black Ops IIII. Network Name You can change the wireless name of your Hub so it's easy to spot in the list of wireless networks that pops up when you're searching for a network on your device. Unsurprisingly, we've called this gizmoSmart Scan. This website uses cookies to give you the best experience. Note that customers can choose to sign up for Complete Wi-Fi and Hybrid Connect individually however, which works out much cheaper. a) "Advanced Settings" -> "Home Network" -> "IP Addresses". How do I change my Smart Hub's wireless settings? How do I use Pi-hole's built in DHCP server (and why would I want to)? How do you turn off wifi? On my BT router, how can I activate DHCP? Opening Ports for Splitgate using Your Router. I think you will find that its due to the fact that you cannot split the 2.4GHz and the 5GHz wireless bands, so they have different SSIDs. It features seven antennae, next generation wifi and is compatible with BT Complete Wi-Fi. We've been using John Lewis fibre 68mbps for the past few months but the wifi has been hit and miss, now getting worse with no help from customer service who just say Wifi isn't there problem even when we are getting 6MBPS while standing next to the router!I want to try configuring BT Smart Hub 2 but wanted to check the above helpful instructions would work on JL before I make a complete mess of everything. Cable.co.uk's broadband postcode checker will find you the best deals, providers and speeds where you live. If youre thinking of replacing your old free router, take a look at our guide to using your own router for broadband. WPA-Auto - if you're having problems connecting older devices. But it's all a bit beyond my ken! Maybe I am due a software update sometime. Choose Both if your router has that option. 15-01-2019 1 - Deactivate the DHCP Server on BT Smart Hub 2 No packaging or docs so don't know anything about it aside from these posts thanks. obsolete genetics seeds Arrives by Fri, Jan 27 Buy Samsung QN75QN90BAFXZA 75-inch Neo QLED 4K Smart TV with Samsung HW-Q700B 3.1.2ch Soundbar and Subwoofer with Dolby Atmos (2022) at Walmart.com HDR10+ is the latest and most advanced High Dynamic Range technology. If you ever need to turn it off for any reason, you can use this switch to turn it off. Now, remember this is the exact model of Hub Plusnet are now using. 13-04-2021 If you separate them you will find that if you go to your device available network settings you have two SSIDs, both have the same password. MisterW, dvorak, Gandalf, Mattwilf, Longliner, quelquod, drtodd, Mindfulmatt, DanielB, lscolman and 4 other users. Not all routers are the same. Do you have to when setting up.. Democracy - 3 wolves and a lamb voting about what to have for lunch! Every time you connect a new device to your Hub, it guides you through setting up all the BT features and services available on your device. 20h46 Then click on Advanced Settings. I believe there was a work around posted on another thread, which allows 2.4GHz devices to connect. Just for completeness, the 'Reset to recommended' option does not cover splitting/combining (but nevertheless I did try it - it didn't! 20h41. 20h48, on Forwarding some ports for eFootball in your router can enable you to connect with more players and help improve connections. Guide to using the BT Business Smart Hub Changing the IP address of your hub From the Hub Manager go to Advanced settings then My Network then IPv4 configuration You can view and make changes to your Hub's IP and DHCP settings (if you need to revert to the default settings, there's a Reset to default button on the top right of the page). You'll then be able to change these settings: WirelessYoure wi-fi is on as standard. Key features BT Smart Hub 2 features advanced filters BT Smart Scan technology + Mesh Discs Available (separate) Product overview Type: BT Wireless Router LOCKED TO BT Standards: Ethernet, Fast Ethernet, Gigabit Ethernet, IEEE 802.11a + 5 more Smart Setup is BT's online set-up wizard. Available from the 27th of November, the Smart Hub 2 will form part of a new "Complete Wi-Fi" system, which allows BT customers to add extension discs to generate a stronger, more reliable. By continuing, you agree to our cookies policy. To find out how to use it, just click on the Upgraded to IOS14 and having issue with yourBT access controls? The network name was originally set as BTHub6-**** which I changed to be the same as my old PlusNet one. Thanks@Baldrick1! See https://community.bt.com/t5/BT-Devices/Smart-Devices-Only-Work-on-2-4-GHz/m-p/1903131#M6951, on That sort of money would buy you a very good third party router, with cash to spare. Didn't realise that was the way to do it. Click the Save button at the top of the page to apply these changes when you are completely finished. From the Hub Manager home page, go to - Advanced Settings Broadband Routing Enable Bridging When you enable Bridge mode, your hub light will turn orange, your Hub will act as a modem only. To improve your home internet set-up, you might want to sign up for BT Halo. Or follow our Static IP Address guides to setup a static IP address. Do I just need to amend the email address to the JL suffix or is there more to do please? 05:37 PM. 0 Ratings . 2 users liked/thanked this post: A BT Smart Hub 2 router contains a basic firewall to help protect your home network. But to get back to default settings, I had to do a factory reset! The full text of the, EU declaration of conformity and power efficiency, Operations in the 5.15-5.35GHz band are restricted, Disposing of your old electrical and electronic equipment, The Government has a legal requirement to minimise, the unsorted waste disposal of electrical and electronic, equipment and to maximise its separate collection and, symbol shown here and on a product, means, you shouldn't throw it in your normal rubbish, This product may contain substances that could be, harmful to people or the environment if it's not, The equipment provided to you will remain the property. BT Digital Voice, Where to Plug Your Phone into the Smart Hub 2 Kelton Head Media 323 subscribers Subscribe 54 Share 9.4K views 11 months ago #plugin #voice #smarthub #digital #voice. on The work to change this especially on Linux is horrendous. Im going to get a hub 6 for the same issues with the rubbish plusnet router. Switch off your electric. How do I view the devices connected to my Smart Hub? and don't pull, twist or plugs any cables. For more advice on how to get the best from your BT Hub, visit Help for Hubs>, Or, if youve got one of our older Hubs why not buy our latest BT Smart Hub? From the Hub Manager, click on Advanced Settings, then Wireless. 25-08-2022 Just add one of our bolt-ons, Quick and easy access to your account, services, bills and tools, View and manage your mobile account, tariff and usage. Our guide to securing your Wi-Fi router can help. If you are unable to log in even after trying the above list of passwords you may need to consider a reset for your router. BT is the UKs biggest broadband provider and, like other providers, will give you a free router if you sign up to one of its broadband deals. I recommend separating them as some devices dont work when they are in sync. I believe I rebooted the router after doing this as well. Security type Set the security level for your Hub's wireless connection -. Thank You). Our software does everything that you need to forward a port. In most cases, you can expect your new BT router to arrive in the post within a couple of weeks of signing up to a new BT package or of upgrading to Halo if youre an existing BT customer. For instance, you could change it from the default, which will be similar to BTB-ABCDCD, to something more meaningful to you or your customers, like Tom's Caf'. 15-01-2019 BT support Smarthubs even though they are connected to Plusnet, so firmware updates are still automatically applied. - edited 22h41. If you are forwarding a single port, enter that port number into the External Ports Start and the External Ports End boxes. So what makes BTs routers so great? Find the address bar in your web browser and type in your router's IP address. Perhaps Im due an update, well see. You'll find it in Hub Manager. Finally, I strongly recommend testing to see if you forwarded the BT Smart Hub 2 ports correctly. Hopefully rhis may help anyone else who has the same problem View original Can't Connect to Sonos BT Smart Hub 2 Wi-Fi issue Quote Add to favorites Ask questions and share tips with other people 24 hours a day. Restricting the wireless devices that can connect to your Smart Hub 2, Changing wireless settings on your BT Business Hub 5. The biggest difference between these packages is what speeds you can expect. The lights on your Hub will come on green means its getting ready, this may take a few minutes. BT Smart Hub 2 users are complaining of connection issues between their wifi-enabled devices. Works OK like that so no problem, just different. Since then, there have been changes in the firmware and feedback from those who have adopted these hubs has led to further understanding. A newbie here. 26-08-2022 Set up BT Smart Hub 2 Set up Order and delivery Connect devices Top tips Select your connection One port Two port Modem (ONT) Unsure which connection you have? My advanced wireless page looks like this: As you can see, the 2nd line of text on your page is absent from mine. I turned off 5ghz in admin and also smart connect, set up my smart bulbs then turned 5ghz back on. IP address Find the Port Forwarding section of your router. How do I use different DNS servers or set up dynamic DNS on my Smart Hub? Opening Ports for FIFA 23 using Your Router. Although many of BTs services require a phone line to supply broadband to your property, you can now choose to not have a functioning landline. Gandalf, Alan27. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. 07:25 PM 03:09 PM. Page 1 The equipment provided to you will remain the property using or installing where restrictions may apply such The BT Smart Hub 2 contains code that is covered by of BT at all times (excluding outright sale equipment). This is one of the most useful posts I have seen on any forum. Keep area ventilated (i.e. It only takes a few minutes. Here's how to set up your BT Smart Hub.The video below will help you understand what the different light colours on your Hub mean:https://youtu.be/rDQhkWjPJr. Can you help me or direct me to step by step instructions please? How can I change my BT contact details in My BT? After the username and password is set there may no longer be a Save option. An engineer is usually dispatched to connect you after about 14 days, too, but this can sometimes take longer. Turn on the Smart Hub 2 let it connect, check the phone is connected, then boot up the Netduma, this should then connect and allow internet access. However, that doesn't mean adapters won't arrive at some point. I still don't know why I don't have the option NOT to split the bands but this works for me anyway. There are 2 types of 8bitdo controllers, ones with bt and others with wireless, the SF30 works with the bt adapter because it has BT functionality, but there are also adapters like the ones from the nes classic that work with wireless. Many of us leave them untouched in the corner of the room once theyre up and running, but there are a number of features worth paying attention to, which well go through now. Where can I view the status of my Smart Hub? Forwarding some ports in your router for FIFA 23 can help improve your online multiplayer connections. Choose BT Access Control from the options. Then enter the highest number of that range into the External Ports End box. And save settings by pressing "Apply" button. However giving the 2 bands either the same or different names achieves that of course, however there is no explicit option on my advanced wireless page. This will disable any router features, such as NAT, DHCP, DNS and LTE mobile connections. In order to do the change go to Advanced Settings -> IPv6 -> Configuration and turn IPv6 address allocation to Off and reboot the router again. WPA2 - the default setting (we strongly recommend you use this). You may need toset up your devices again. Smart Hub 2 - switch on Wi- Fi Controls BT Smart Hub and Ultrafast Smart Hub - switch on access controls BT Smart Hub and Ultrafast Smart Hub - switch off access controls Port forwarding is literally forwarding a port from the internet to your home network. If you ever need to turn it off for any reason, you can use this switch to turn it off. However there is no option available to combine or split the bands, simply changing the original BT network name causes the 5Gz name to change to -5. 05:35 PM I think this tutorial will explain everything. Despite your scepticism I don't have the option. 20h48. Press theRescanbutton to make it scan again. on If you change this, you can check the strength of your new password - aim to get the strength bar fully green. Click the number to view who else liked/thanked this post. 08:50 AM. It also comes with a price promise that your bill wont go up when your contract ends and double data allowances for anyone who also has a BT Mobile SIM. Above is an example of what a web browser address bar looks like. Your router is the device that connects you to the wider world and the gatekeeper that stops outside threats from getting into your home network. To be really honest I'm not comfortable with IPv6 since there is 15 years I stopped working with network but after googling a bit I found something called IPv6 address allocation mode. All rights reserved. While the size and premise remains much the same as the. Next, connect the mains plug together (it comes in two parts). Get our superfast unlimited fibre broadband, Flexible and affordable sim only deals with no contract, Our network reaches over 99% of the UK, so we've got you covered, Low on minutes, data or texts? Our guide How to Reset a Router can help you with that. Remember to save your changes. Once you have entered your username and password, remember to click the OK button to login to your BT Smart Hub 2 router. ipconfig /release However, if it is a case of transferring from BT to Plusnet and the same hub is being retained then this is not necessary. And how do you get one set up in your home? Switching Smart Setup on and off on the BT Smart Hub 2 So as delivered the bands are not combined per se but they are given the same SSID which is what I've done. You can view and make changes to your Hubs IP and DHCP settings (if you need to revert to the default settings, theres a Reset to default button on the top right of the page). Im aware of the potential problems with not separating the bands, however none of my devices gives any trouble and its more convenient (non-tecchy wife!) (I'm not a network expert and by the time I took CCNA training the IPv6 was just in the books). Wireless mode The default mode here is Mode 1. If this happens then all that is required is to click Disconnect in the Advanced/Broadband settings, re-enter the username (followed by @plusdsl.net) and password then Connect. You'll then be able to change these settings: Wireless You're wi-fi is on as standard. 2. 15-01-2019 That's why we created Network Utilities. Here are the ports to forward for Xbox Live: If you are looking for the ports for a different application you can find it by either: Make up a name to put in the Rule Name box. How do I restrict the wireless devices that can connect to my Hub? 16-01-2019 Connect it from the Port/LAN1 slot on the ONT to the yellow WAN port on the Smart Hub 2.
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